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sap_hybris_commerce:cms_cockpit_wcms:common_reasons_of_synchronisation_failures [2019/12/18 20:18]
127.0.0.1 external edit
sap_hybris_commerce:cms_cockpit_wcms:common_reasons_of_synchronisation_failures [2020/03/05 15:21] (current)
Antonio Robirosa check if sync is active
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 In one project the synchronisation created duplicate —same code or uid— medias, contentslots and navigation nodes. Although the multi-threading in the synchronization was turned off((property catalog.sync.workers)), the system kept generating duplicate medias. The cause of the error is still unknown but **unique indexes for the column catalogVersion and code/uid** on the tables medias, contentslot, cmscomponent, cmsnavigationnode, cmsnavigationentry, slotsfortemplate and slotsforpage solved the issue. After the creation of the index no error message or stack trace is shown in the logs, so further investigation of the issue couldn't be done. In one project the synchronisation created duplicate —same code or uid— medias, contentslots and navigation nodes. Although the multi-threading in the synchronization was turned off((property catalog.sync.workers)), the system kept generating duplicate medias. The cause of the error is still unknown but **unique indexes for the column catalogVersion and code/uid** on the tables medias, contentslot, cmscomponent, cmsnavigationnode, cmsnavigationentry, slotsfortemplate and slotsforpage solved the issue. After the creation of the index no error message or stack trace is shown in the logs, so further investigation of the issue couldn't be done.
 +
 +==== Tips ====
 +  * If you a validate interceptor is throwing exceptions during the synchronization, you can turn off its validation by checking if the following attribute is true:
 +<code>
 +this.getSessionService().getCurrentSession().getAttribute("catalog.sync.active");
 +</code>
  
 --Tested on SAP Hybris 5.6 --Tested on SAP Hybris 5.6